Frequently Asked Questions
Curious about how we work, what to expect, or whether nouvôt might be the right fit for you?
Start here.
Working with us
What kind of clients do you work with?
Creative brands, purposeful organisations, culture-led teams and innovators. From scrappy startups to global names — if you’re interested in designing a better future, we’ll probably get along.
How do you usually work with clients?
There are three main ways:
Short-term projects (strategy, foresight, creative direction)
One-off workshops (including but not limited to using the LEGO® SERIOUS PLAY® materials and methodology)
Ongoing partnerships or retainers for long-term brand direction
Do you offer remote or in-person sessions?
Yes — both. Most strategy and foresight sessions can be done remotely, but LEGO® SERIOUS PLAY® uses physical materials and facilitation, so those sessions are currently in-person only. Thankfully, travel is always an option.
Where are you based?
From Lisbon to the world. Most often between Lisbon and London — but we work with clients globally.
How far in advance should I book a workshop?
It depends on the complexity of the challenge, business and workshop design. As a general rule, we earmark two weeks to co-design a session that actually fits your goals and meets desired outcomes.
What’s the difference between strategy, foresight, and the LEGO® SERIOUS PLAY® methodology?
Foresight helps you to understand futures worth building. Strategy defines how to get where you’re going.
The LEGO® SERIOUS PLAY® materials and methodology helps your team to build it together.
What does strategically playful actually mean?
It’s our way of blending creativity and divergent thinking with business objectives and pragmatism — using play, experimentation and new thinking frameworks to solve complex challenges without the usual buzzword fatigue.
Is LEGO® SERIOUS PLAY® just for fun?
No. It’s a hands-on facilitation method that helps teams surface hidden insights, improve communication and build shared understanding (literally).
Do you offer custom sessions or frameworks?
Always. Every project is bespoke — no templates, no copy-paste strategy decks.
How do you approach pricing?
Values-based and transparent. Rates vary depending on scope and team size, but we’re open to conversation — especially for community groups, charities or underrepresented founders.
Approach & Services
Behind the Scenes
Why the name nouvôt?
From the French “nouveau” — meaning new. Because the goal isn’t to spin our wheels fighting the old system, but to build the new one. In the wise words of Socrates: “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”
Who’s behind it?
I’m Caitlin — strategist, facilitator, and futures thinker. 20 years of experience across retail, fashion, e-commerce, and creative strategy, and previously at Zalando, SSENSE, ASOS, Topshop and Dazed.
Do you collaborate with other consultants or agencies?
Absolutely. The best ideas happen in collaboration, not isolation.
Still Curious?
Get in touch! Whether it’s for a project, a question, or just a chat about the future of creativity.
Get in Touch
Change starts with a conversation. Let’s talk about what’s next for you.